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9 responses to “Client Satisfaction Survey”
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Been using Johnny’s shuttle service for years. So much so that I know some of the drivers and when they pick me up it’s like seeing a friend. He is always on time, has great communication with you, and his vans/shuttles are always very clean. The drivers are also very courteous.
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Using Johnny’s Shuttle Service was an amazing experience. Our flight times kept changing and they were tracking it as well. They picked us up in the pouring rain in Long Beach and got us to our destination safely and quickly. The van was very clean, our driver friendly, and the price was comparable to what we would have spent on Ubers. Our experience was so positive we used them for the return trip as well. 10/10
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2nd time using them, communicated well and was able to help with a very particular request. We had a pickup of 4 people including needing a carseat and bringing back 6 large suitcases and 6 other smaller suitcases and bags. Diego was very helpful and made sure we all felt comfortable and got picked up right away.
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I must really like this service, as I’ve used them for the past few years. The drivers are kind, courteous, and safe driving us to our destination. They accommodated my Mom who is a senior citizen and needed help with stepping into the van…They always get us to the airport on time or early….but I highly recommend them if you need airport transportation…..
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Outstanding service; friendly, knowledgeable, and kind staff; comfortable transportation; and great communication make Johnny’s shuttle service a must-use company when in need of airport drop-off and pick-up. After breaking my ankle while on vacation, our driver, Martha, went out of her way to assist in getting my husband and I safely in her car at the chaotic Bradley Terminal. A courtesy I really appreciated, because I was in a lot of pain, exhausted, and a bit scared of all the activity.
I was especially thankful, too, because we had come home several days early, and Johnny was still able to arrange to pick us up … even after I failed to properly let him know until the last minute! I can’t thank this company enough, and I’ll never have to search for a shuttle company again, because Johnny’s is the best! And their prices are good, too!Highly recommend!
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We use Johnny’s over and over! they take us to the airport and to the ship. They are always on time, drivers are very pleasant, vehicles are excellent and there’s lots of room for luggage.
Johnny, who mans the phones and texts, is always on top of things, and if there’s a problem, he fixes it right away.
Thank you for great service, Johnny’s California Shuttle Service! -
10/10 Would Recommend
Johnny’s Shuttle Service is fantastic. They picked us up in Long Beach in the pouring rain and got us safely and quickly to our destination. The van was clean, our driver friendly, and the price was comparable to what we would have spent on Ubers. It was such a good experience we used them for the return trip as well. 10/10 -
Johhny’s Shuttle Service did an excellent job.
I had a group that flew into Long Beach Airport and got on a cruise at the Long Beach port. We had Johhny’s Shuttle Service pick us up at the airport to take us to our hotel, then pick us up at the cruise terminal to take us back to the airport. They were on-time, professsional, in good communication with us to coordinate the pickup. Excellent job and fair price. I recommend them and will use them the next time I am in Southern California. -
Outstanding service
Johnny is very attentive and runs a great shuttle service. All the drivers are very professiional and provide great service. Highly recommended and the only shuttle we use.
Outstanding service Johnny is very attentive and runs a great shuttle service. All the drivers are very professiional and provide great service. Highly recommended and the only shuttle we use.
Johhny's Shuttle Service did an excellent job. I had a group that flew into Long Beach Airport and got on a cruise at the Long Beach port. We had Johhny's Shuttle Service pick us up at the airport to take us to our hotel, then pick us up at the cruise terminal to take us back to the airport. They were on-time, professsional, in good communication with us to coordinate the pickup. Excellent job and fair price. I recommend them and will use them the next time I am in Southern California.
10/10 Would Recommend Johnny's Shuttle Service is fantastic. They picked us up in Long Beach in the pouring rain and got us safely and quickly to our destination. The van was clean, our driver friendly, and the price was comparable to what we would have spent on Ubers. It was such a good experience we used them for the return trip as well. 10/10
We use Johnny's over and over! they take us to the airport and to the ship. They are always on time, drivers are very pleasant, vehicles are excellent and there's lots of room for luggage. Johnny, who mans the phones and texts, is always on top of things, and if there's a problem, he fixes it right away. Thank you for great service, Johnny's California Shuttle Service!
Outstanding service; friendly, knowledgeable, and kind staff; comfortable transportation; and great communication make Johnny's shuttle service a must-use company when in need of airport drop-off and pick-up. After breaking my ankle while on vacation, our driver, Martha, went out of her way to assist in getting my husband and I safely in her car at the chaotic Bradley Terminal. A courtesy I really appreciated, because I was in a lot of pain, exhausted, and a bit scared of all the activity. I was especially thankful, too, because we had come home several days early, and Johnny was still able to arrange to pick us up ... even after I failed to properly let him know until the last minute! I can't thank this company enough, and I'll never have to search for a shuttle company again, because Johnny's is the best! And their prices are good, too! Highly recommend!
I must really like this service, as I've used them for the past few years. The drivers are kind, courteous, and safe driving us to our destination. They accommodated my Mom who is a senior citizen and needed help with stepping into the van...They always get us to the airport on time or early....but I highly recommend them if you need airport transportation.....
2nd time using them, communicated well and was able to help with a very particular request. We had a pickup of 4 people including needing a carseat and bringing back 6 large suitcases and 6 other smaller suitcases and bags. Diego was very helpful and made sure we all felt comfortable and got picked up right away.
Using Johnny's Shuttle Service was an amazing experience. Our flight times kept changing and they were tracking it as well. They picked us up in the pouring rain in Long Beach and got us to our destination safely and quickly. The van was very clean, our driver friendly, and the price was comparable to what we would have spent on Ubers. Our experience was so positive we used them for the return trip as well. 10/10
Been using Johnny's shuttle service for years. So much so that I know some of the drivers and when they pick me up it's like seeing a friend. He is always on time, has great communication with you, and his vans/shuttles are always very clean. The drivers are also very courteous.